Always refer to our Agreement Terms for complete information concerning cancellation.
If a student wishes to appeal a cancellation assessment, an appeal may be initiated provided there is legitimate basis for the appeal. A general dissatisfaction with housing such as roommates, services provided, or a policy is not a basis for an appeal. Students who are wishing to appeal housing charges that are not related to cancellation should contact the housing staff member who initiated the charge (i.e. cleaning, improper check-out, keys, etc.). Housing agreement prepayments are not appealable.
An appeal may be submitted to the Housing Administrative Appeals Board. The Housing Administrative Appeals Board is appointed by the Associate Vice President for Student Development and Enrollment Services. The membership is comprised of university personnel, with a majority from outside the Department of Housing and Residence Life. The members meet each month to review appeals.
Please note that once your account has been submitted to a non-university collection agency, you are no longer eligible to appeal your cancellation charge(s).
Students will receive written notification of the Committee’s decision through the mail after the meeting.
If a student wishes to re-appeal based on the outcome of the original appeal, the same process must be followed. The committee will only review re-appeals that bring new information forth that was not included in the original appeal. The decision of the HAAB is final. There is no appeal of an HAAB decision.
Housing Administrative Appeals Board
P.O. Box 163222
Orlando, Florida 32816-3222
Housing Administration Building