Resource Guide

Click the link above for a downloadable and printable resource guide for UnionWest residents. It includes listings for many local resources like restaurants, banks, shopping, entertainment, grocery delivery services and more. The guide also includes a listing of the student services located inside of UnionWest.

Community Living Guide

Living at UnionWest gives you the opportunity to get involved in a community and enjoy many exciting experiences. The on-campus community helps you form lifelong friendships and lasting memories.

The Housing and Residence Life staff is here to assist you, but we recommend that you take the lead by participating, listening to others, sharing your experiences and knowledge, adhering to the community’s expectations, and being a role model for others.

Learn more about how you can make the most of your on-campus living experience by reading our Community Living Guide.

Work Orders

Details of how to submit work orders for maintenance issues will be posted here when available.

On-Campus Internet Access

In order to connect to the internet in your room, you will need to create an account at Once you have created an account, you will be able to access all service details including how to connect to the internet with your personal username and password.

If you experience trouble creating an account or connecting to the internet, please call 407-289-0674 and a representative will be able to assist you 24/7.


Check the status of your laundry room or report a problem by visiting this link. Please report any concerns with the location and number of the washer or dryer. Laundry machines are located on each residential floor, and can be operated by coin or funds loaded on a UCF ID card. The cost is the same as the main UCF campus- $1.00 to wash and $0.75 to dry. All machines use HE (high efficiency) detergent.


The mail center for UnionWest is located on the first floor in suite 113. Package pickup is available at this location.
Each resident of UnionWest will be issued a personal PO Box number.
Mailing addresses are formatted as follows:

Student’s Name
Union West Mail Center, # XXX
601 W. Livingston St., Ste. # 113
Orlando, FL 32801

Residents should not send any packages or mail to UnionWest prior to Friday, August 16, 2019. Further details on mailing and package pickup will be posted here when available.


If you are experiencing issues with a vending machine please contact your Residence Life community office, located on the 6th floor.

Vending Machine Locations – Vending machines with drink and snack options are typically located in the lobby or near the laundry areas.

Tampering with Vending Machines – the Residence Life staff is happy to help you with any vending concerns. Tampering with the machines is against the Community Living Guide and Rules of Conduct.

Overnight Parking at UCF Downtown and Valencia College Downtown Campus

Overnight parking is not permitted in the UCF parking garages or in the City garages at Creative Village. As a reminder, for residents who plan to bring a car to campus, the UnionWest garage is the only overnight parking option on-campus. Each resident of UnionWest can lease one assigned parking space in the UnionWest garage, which is attached to the building and provides convenient and controlled access to student housing.

These 24/7 reserved spaces are grouped in a designated area of the parking garage and the leasing of your assigned parking space runs concurrent with your student housing agreement. The UnionWest resident rate is $110 per space per month, which is below market for the downtown area. This offer is limited to residents of UnionWest and is not available to non-residents.

NEW: Students with UnionWest parking passes will be permitted to park in Student “D” (green) parking lots and unreserved parking garages on UCF’s main campus for the 2019-2020 academic year. Students with “R” permits will be to park at UCF Downtown in the “D” green lots and unreserved parking garages for the 2019-2020 academic year.

For additional information, please visit UnionWest at Creative Village Parking and Transit.